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June 2023 CS Spotlight Live Session
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Recording | Guided selling: The art of customer-centric e-commerce
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Attendee Survey
June 2023 CS Spotlight: Guided selling
Live Session and Recording | Guided selling: The art of customer-centric ecommerce align your personalization program to industry trends with insights from one of our talented CSMs, Daniel Williams
Who it's for:
This live session is intended for any user (Business or Technical) who is interested in exploring the benefits and best practices of Guided Selling to enhance the customer experience and drive business growth.
When:
Live session- June 7th 2023 @10AM EST / 3PM GMT
Recording- anytime.
Recording- anytime.
Duration:
30 minutes
Prerequisites:
None.
During this session, you will:
- Get an inside view of personalization best practices from one of our talented Customer Success Managers, Daniel Williams;
- Discover why Guided Selling has become a vital component of successful personalization programs;
- Learn how to apply Guided Selling principles in your online marketing and sales strategies;
- Gain insights from real-world examples of companies that have successfully used Guided Selling to drive growth and improve customer experiences.
About the Facilitator:
Daniel Williams is an experienced Customer Success Manager with over five years of background in digital marketing, sales, and eCommerce. He has successfully crafted organic marketing and personalization strategies for companies of diverse sizes, including Fortune 500 brands and high-growth startups.
One thing that has always moved the needle is adopting a customer-centric approach. Marketing programs that have shifted from a mindset of presenting what they want to say towards a mindset of considering what’s most valuable for their audiences have consistently improved their outcomes.